At PS Web Technologies, we hold consumer and corporate privacy
sacrosanct. In keeping with the guidelines advocated by the Internet
Advertising Bureau, the following policies apply to our use of information.
Information Collection
If you send us an email, or fill out a form on our site, it is our
understanding that you have consented to receive communication from
PS Web Tech. We collect this information only on a permission opt-in
basis. We also look at the log files on our Web server to evaluate
traffic patterns, but this only identifies you by your IP number.
What we will not do is sell your information to other companies
or mailing lists, nor will we abuse our privilege in having your
contact information. We hate spam, too. If you really don't want
to ever hear from us again, just tell us so and we'll remove you
from the archive, no questions asked.
Other disclosures
We are committed to data security, and protect our Web server and
internal network servers with firewalls and frequent supervision
of server activity. We don't store any personal or credit card information
on our server. We reserve the right to compare our data with industry
trends, and show it in a nifty PowerPoint presentation someday (if
we ever get so bored we can't find anything better to do). We also
reserve the right to supplement our data with third-party acquired
data, but we doubt we'll ever need to. Most of the folks who contact
us are very nice, and really want a Web site, so they tell us plenty
of information in order to facilitate a custom quote. As an agency,
we feel it is part of our core business ethics to keep all client-agency
communications as privileged information, similar to an attorney
or a doctor. We have signed NDAs for many projects, and will continue
to hold privacy as one of our main concerns. If you have any questions
about privacy, or want us to forever delete your name from our minds,
please email us, or write: PS Web Tech, P.O. Box 40404, Phoenix,
AZ 85067-4040 USA.
Cookies and Log Files
We may in some cases use cookies. We do look at our log files from
time to time. We may use click stream data on our site. (We do use
it on some of our client sites, but this information is strictly
associated with IP only, not personal information or identity.)
Choice and Consent
You can't "opt out" of log files. You can, however, "opt
out" of being contacted by us by simply requesting to be deleted
from our archives (see the first section above, or just email us).
As far as we know, no minor or individual under the age of 13 would
be remotely interested in our site, but just for the record we support
the requirements set forth by the Children's Online Privacy Protection
Act (COPPA).
Data Quality and Access
We keep a chronological record of all our contact form information.
We have yet to use it in any way, but if we did we'd probably make
sure that the email addresses were fresh and accurate. After all,
it doesn't make much marketing sense to email an old list, right?
We have files dating back to our site launch in 1997, so they're
bound to be a bit stale after a while. If you contacted us in 1997,
you can pretty well bet that we'll purge your record if we decide
to do some internal marketing.
Limited Use
Why are we collecting all these contact form records? Because we
try to practice what we preach. We believe that you should be able
to look back someday and benchmark the success of your site, and
this is one way that we can benchmark our own site's usefulness.
Even if we don't send you newsletters, we can at least count how
many inquiries we’ve had over the years, and what their interests
were. Good stuff there, making for good marketing decisions. Again,
this is just for our records, not for selling to spam-lists. We
value your privacy almost as much as our own. You can tell us exactly
how to use your information and when. The only exception is this:
If, for whatever reason, the use and disclosure of information is
required by law through a subpoena, search warrant or other legal
process, then disclosure may take place without the individual's
consent. |